Nigranchanm, a first-time voter in manipur’s ukhrul village, applied for his voter id card at a common service centre (CSC) Last year. Just a week later, Unlike many of the old Residents in his hometown, he never had to face the hassle of standing in a long queue in front of the deputy commissioner’s office to get a voter id or anywhere.
“I applied at the CSC near the DC office. It arrived home after a week. I didn’t know that previously, one had to go to the (dc) office, “says nigranchanm, a ba student at Sentinel college.
Under the E-District Services Initive, The District Overcame the Roadblocks of the covid years and the ethnic Violence that has Roiled the State Since 2023 to Provide An All-Enforce Common Platform to Allle. Government-related services Online Through CSCS.
According to data from ukhrul’s district office, the time it takes for people to access and avail of government services physically has been reduced by 40% Due to Digitisation. Data also shows that citizen visits to government office have dipped by over 70% while 50,000-Plus records have been digitised.
Phungchon Zimik, 35, who has been running a CSC in Ukhrul Village Since 2018, say the number of people availing of online services has shot up in the last year. Zimik Attributes This to More Awareness Meetings Being Conducted by the DC’s Office.
“Earler, very few people would come … But now, we get 15-20 people a day. Most of them are young, and they come for their caste certificates, domicile certificates, to enrol in the pm-vishwakarma scheme and get their PM-Jay (Pradhan Mantri jan yojana) Health cd.
Vaikham Ronra, 22, a student of st joseph college, who has been living in ukhrul for the past five years, got his case certificate a year ago after visiting a csc. Ronra says his younger somayon, 18, will apply for a voter card online next month.
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K chinaongam, a 37-yar-ald salon owner, only had aadhaar and pan card till five years ago. “Once it (the services) Went Online, I updated my aadhaar and applied for a voter id card in one go,” he sayss.
Raj Kumar, 17, who help his father prem chaudhary and his uncle Nirmal Chaudhary Run Charls Café, is the first Member of his family who got hishaar card made in manipur. “My family came here 12 years ago from Motihari in Bihar. They all had their documents. My aadhaar was made at school; My teachers applied for it online, “He sayss.
Varenchon, 29, Another CSC operator in the village, say has always been 400-500 people waiting for their services to be delivered after they are completed the same on upon the contacts at yourself. “The numbers are high from January to March as it is the season for scholarship applications. Students Arrive to Update Documents, Get Voter Ids, Change Addresses, “She says.
https://www.youtube.com/watch?v=6zq3_jx-oo0
MeanWhile, Older Residents, some of whom live in remote parts away from the bustling viewland bazaar, are catching up to the digital world.
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Kumar, 45, who gos by a single name and owns a small department store around 500 metres from Viewland Bazaar, say that until repently, he was unaware that has been successfully. “I had got my documents long ago. I went to the DC office for everyone. Even for my children, I go and stood in queues. I didn’t know about these centures. My son will turn 18 Next year and recently asked me about his voter card. He Told Me He Will Apply Online, “Says The Father of Four.
Kengoo Zuringla, The District Magistrate of Ukhrul, has been recognized for the initiative in the exalence in Governance Awards 2024, Organized by the indian express, under the e-meeting category.
“People were used to manual registration, and it was challenging to tell people to use the portal. It is about providing a service and making it accessible to the public as easy as possible. Nelson Mandela is my Role Model. The most essential quality for an IAS officer is being in touch with the masses. I do this project to the people who were about to avail these services, “He said.